Steve Salar

Results-oriented Professional with 20 years of experience in the development of administration programs, organizational management, and financial/personnel management. Established leader in improving operational efficiency through management analysis and program evaluation. Extensive experience in information technology systems, and ensuring federal, state, and local laws, regulations and policies within the public and private sector. Resourceful coordinator with excellent time management skills and detail orientation managing projects in fast-paced situations. Recognized as a highly effective strategic planner, problem solver, and facilitator with cross-functional teams. Strong communication, negotiation, and documentation skills with clients and colleagues at all levels. Completing Masters of Public Administration degree with specialty in strategic management. Core Competencies: Organizational Management - 20 year veteran Management Analysis & Administration Business Control Development/Testing Modules Staff Development & Leadership Strategic Management Process Improvement Legal Research & Report Generation

Redeveloped the departmental program for an organization of over 14,000 employees.
Responsibilities include communicating with business leaders, employees, regulatory agencies, and clients.
Redeveloped corrective actions to regulatory, risk and market conduct hazards
Ensuring regulatory compliance adherence to ensure federal and state regulations for insurance claims handling
Initiated, implemented and monitored preventative and corrective actions to procedures and practices to ensure compliance with applicable regulations
Case law tracking and performing 50 state legal research surveys on insurance issues pertaining to compliance, in addition to reviewing and summarizing research and preparing bulletins
Managing a staff of 12 compliance employees with complete oversight of the function
Conducted organizational risk assessment and implemented necessary controls and testing modules

Specific Accomplishments:
Designed and launched an effective and efficient program within six months through motivation and development of staff.
Established priorities and integrated business services and programs within the organization.
Executed corporate policies, rules, and directions while designing department structure, objectives, metrics and operations.

Redeveloped the administrative program for a B2B and B2C organization.
Responsibilities include providing advisory, monitoring/testing services, and regulatory complaint handling (Office of the President).
Designed and launched a full-scale business risk and control testing program; adopted by Bank of America as "best in class" compliance program
Initiated and implemented corrective actions to regulatory, risk and market conduct hazards
Developed staff to identify and resolve compliance issues with the business while streamlining rules and procedures
Responsibilities include providing regulatory compliance to ensure federal and state regulations for property and casualty, and securities products
Initiated, implemented and monitored preventative and corrective actions to procedures and practices to ensure compliance with applicable regulations
Coordinate management, departments and staff within CIS to identify and resolve compliance issues
Case law tracking and performing 50 state legal research surveys on insurance issues pertaining to compliance, in addition to reviewing and summarizing research and preparing bulletins
Managed a staff of 15 compliance employees and 12 licensing employees with complete oversight of the function

Specific Accomplishments:
Compliance program adopted by Bank of America as "best in class"
Performed lead compliance transition work during Bank of America acquisition; management of FMEA (failure modes effects analysis)
Redeveloped Compliance and Office of the President departments into an effective internal governing body, defining department structures, goals, metrics and operations.
Earned promotion from AVP to VP within 14 months.
Provided structural analysis, resulting in a major corporate restructuring

Creation and redevelopment of administrative programs in the public, private and non-profit sectors.
Consulted with legal and operational departments (of non-profit organizations) to formalize and maintain policies and procedures to ensure that the organization is in compliance with applicable laws and to ensure appropriate safeguards are in place to prevent, detect, and correct operational failures.
Conducted reviews of policies and procedure to determine effectiveness of quality assurance procedures; assisted to draft policies and procedures in areas that did not exist.
Reported to the Board of Directors and Executive Directors regarding the organization's compliance program and communicating serious compliance matters with the board on an as necessary basis.
Development of record retention procedures with respect to the compliance program including but not limited to the written compliance manual and annual reports to the Board of Directors.
Provided regulatory recommendations during regulatory reviews.
Assisted start-up organizations to obtain 501(c)3 tax filing exemptions, creation of charter, mission statement, vision and fundraising/grantwriting.
Partnered with HR to provide education/training modules and computer based training (CBTs) to volunteers and staff regarding their responsibilities with respect to ethics, workplace harassment and other HR related issues.

Specific Accomplishments:
Initiated, executed and monitored preventative and corrective actions to operations procedures and practices in order to ensure compliance with regulatory risk
Mitigated over $1 billion of regulatory risk
Developed organizational scorecard and performance measurements

Redeveloped administrative unit including its personnel management, financial management and third party administration vendors.
Train and lead employee teams. Direct operations, institute/manage programs, and create/modify corporate procedures including licensing department.
Audit and improve company systems and processes
Research new and existing laws on state and federal level
Ensure legal compliance and evaluate/manage risk
Risk managed $1.6 billion in contracts per year; authorized policy riders
Review contracts with corporate fraud unit
Resolve operations issues and prepare documentation
Respond to Department of Insurance and SEC complaints and inquiries
Communicate across departments and serve as informational resource
Prepare spreadsheets and reports for executives and corporate counsel
Review, edit and negotiate corporate and insurance contracts

Specific Accomplishments:
Achieved corporate cost savings of $9.7 million per year and assisted Sales/Marketing department to generate $2.7 million per year due to streamlined procedures
Initiated, executed and monitored preventative and corrective actions to operations procedures and practices in order to ensure compliance with department of insurance and SEC regulations
Created risk & compliance departments from ground up to internal governing bodies, defining department structures, goals, and operations
Designed streamlined process for escalated complaint handling and Office of the President responses
Hand-selected by management to turn around underachieving claims department. Enhanced department productivity and developed quality focused programs adopted company-wide
Created company's first sample Qualified Domestic Relations Order (QDRO) following IRS guidelines allowing tax-free split of funds in case of contract owner divorce
Achieved recognition from executive management for increasing knowledge and training of exposure issues
Earned Sunstar Award for achievement and nomination for Employee of the Year (nominated by staff)
Developed departmental scorecard and performance measurements

Provided claim management and administration functions.
Served as liaison between attorneys and clients
Drafted contracts and performed legal research/investigations
Conducted client meetings, reviewed property and casualty contracts and medical evaluations, and served as expert witness
Performed on-site field investigation and obtained witness statements
Evaluated client cases
Updated computer systems
Prepared spreadsheets and reports for corporate counsel

Masters - Public Administration

History

Associate of Arts - Liberal Arts