MICHAEL RICHARDSON

sterling acura of austin

Finance and Internet Manager - January 2004 - January 2011

• Interviewed new and prospective clients via internet and secure financing for new
• clients
• Brilliant communication skills that help maintain relationships between the clients and
• salesteam
• Priotize and multitask and perform quality work
• Helped with marketing and advertising for business

Pavilion lincoln mercury

Leasing manager - January 2001 - January 2004

• Provide and maintain a professional experience for a major retail chain
• Assisting clients with information of the available finance options and relevant
• documentation
• Maintaining daily sales records and sending daily/weekly reports to superiors
• Communicates effectively with excellent verbal and written skills

Classic automotive Group

Special finance /Sales Consultant - January 1998 - January 2001

• General sales duties including obtaining new and past lease customers
• Recorded expense and analyzed purchase and repair cost to control expenditure
• Procured state-required certificates of title.registrations & state inspections to meet
• maintenance expectations
• Production skills
• Estimate cost of repair or alteration of merchandise.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Greet customers and ascertain what each customer wants or needs.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain records related to sales.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Ticket, arrange and display merchandise to promote sales.
• Prepare sales slips or sales contracts.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Clean shelves, counters, and tables.
• Exchange merchandise for customers and accept returns.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate and quote trade-in allowances.
• Rent merchandise to customers.

United States Army

Production assistant/ assistant engineer - January 2001 - January 2011

• Who's hits production/ carnival beats/texas gameday production

US Army

- January 1994 - January 1997

• track vehicle repair
• Breakdown and rebuild M1A1 turbine engines and transmissions on a rear deployment depoy
• Installed, trouble shooting and provided preventative maintenance of military vehicles