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Charlene Dotson-Orange

Address: Saint Louis, MO
Telephone: (314) 941-8342

Experience

SSM Health


Corperate Patient Access Representative - September 2014 - December 2015

  • Receive payment and record receipts for services.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers and public.
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
  • Keep a current record of staff members' whereabouts and availability.
  • Collect, sort, distribute and prepare mail, messages and courier deliveries.

Cardinal Glennon Childrens Hospital


Unit Secretary - March 2014 - June 2014

  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers and public.
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
  • Keep a current record of staff members' whereabouts and availability.
  • Collect, sort, distribute and prepare mail, messages and courier deliveries.
  • Perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area.

United States Department of Agriculture


Telephone Enumerator - June 2013 - July 2014

  • conducting research on behalf of the U.S. Department of Agriculture
  • collecting household and demographic information by canvassing assigned areas
  • appropriately documenting and reporting the results

Barnes Jewish Hospital


Registrar/Schedular - March 2008 - June 2013

  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers and public.
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments, and maintain and update appointment calendars.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
  • Keep a current record of staff members' whereabouts and availability.
  • Collect, sort, distribute and prepare mail, messages and courier deliveries.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Schedule space and equipment for special programs and prepare lists of participants.
  • Perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area.
Education

Clayton High School