My wide scope of experience includes providing excellent customer service in all situations, exceptional Opticianry skills, finishing lab experience, pre-testing patients, front office experience, billing and coding, insurance verification and knowledge, phone skills, cash handling, computer knowledge, above average sales skills and efficient multi tasking.
Eyeglass World
General Manager - July 2010 - November 2011
- I started at the Ocala location as the Licensed Optician and was soon promoted to Store Manager for the Leesburg location. I was transferred back to the Ocala store to manage. I was responsible for complete management of day to day operations, including the independent Doctor's office and complete lab, reports to corporate office, achieving goals, visual merchandising, completing bank records and deposits as well as coaching associates, hiring and firing.
Lange Eye Care
Licensed Optician - January 2009 - June 2010
- My position here was Licensed Optician. I provided all aspects of patient care; sales, frame styling, adjustment of eyeglasses, etc. I also cross trained at the front desk, checking patients in and out, pulling insurance authorizations and am proficient in Compulink Eyecare software.
Cox Optical
Owner Optician - January 1995 - January 2008
- I owned and operated this business with my husband, also a Licensed Optician. I worked with patients, sales, Doctor scheduling, advertising, frame buying, ordering lenses, managed employees, payroll and all financial aspects of our business. I am also skilled in all aspects of a finishing lab.
Beverly Hills Eye Clinic
Manager Optician - January 1993 - January 1995
- I was the Manager Optician for this practice. I was responsible for patient care, sales, frame buying, lab purchases, advertising and managed 3 employees. I only left this position to pursue my own business. This is a private 2 doctor, 2 location practice.
Ritz Eye Care
Apprentice Optician - January 1991 - January 1993
- I completed my apprenticeship here. I was responsible for patient care, sales, dispensing completed eyewear and insurance verification and billing. I also gained valuable experience working in a finishing lab. This is a 2 location, 3 doctor practice.
Optical Express
Apprentice Optician - January 1989 - January 1991
- When I worked for this company it was a chain of 10 stores. I started my apprenticeship here. I was mostly responsible for patient care, sales and dispensing completed eyewear. I started to learn my craft here, serving under several Licensed Opticians.
- Education